Frequenty Asked Questions

Yes, you will need a current membership or you may be brought as a guest of a current member.

 Please send an email to [email protected]  with your name, address and membership number. Cancellation requests must be sent at least two weeks prior to the Direct Debit collection date and you must also inform your financial institution.

Memberships can be paid for online by clicking on ‘Join Now’ or at our reception desks at the pool or complex.

Individuals must be 16 years or older, family memberships cover two parents and a maximum of 4 of their children.   Junior membership covers children from 4 to 16 years joining one of our affiliated clubs.

You may use your receipt as proof of membership until your card is ready for collection at our reception desks, when your photo will be taken for our membership system.

No, your card is your responsibility and any misuse of it will result in your membership being cancelled.

 A replacement can be purchased at reception.

ALSAA does not give refunds.

You can only park for the duration of your visit to our facilities. If you overstay your welcome, your car will be clamped and if still clamped after 24 hours, it will be towed away.